Refund & Cancellation Policy

Last updated: 27 April 2026

Important: Please read this policy carefully before making a payment.

1. Consultation Bookings

Cancellation 24+ hours before appointment: Full refund
Cancellation 2–24 hours before appointment: 50% refund
Cancellation less than 2 hours before: No refund
No-show (client does not attend): No refund

2. Destiny Reports

Once a Destiny Report has been generated and delivered, no refund is applicable. If there is a technical issue preventing delivery, please contact us within 24 hours.

3. How to Request a Refund

To request a refund, contact us with your Booking ID or Order Reference within the eligible time window:

4. Refund Processing

Approved refunds are processed within 5–7 business days to the original payment method via Razorpay.

5. Rescheduling

You may reschedule your appointment at no charge if done at least 2 hours before the scheduled time, subject to availability.